Shipping & Delivery Policy
SHIPPING & DELIVERY POLICY
Last Updated: 11 September 2026
DhairyaDa Center for Psychological Well-being ("DhairyaDa", "we", "us" or "our") currently provides services, educational programmes and digital/service-based offerings through its website.
At present, DhairyaDa is not offering physical products for sale through www.dhairyada.com.
1. PHYSICAL PRODUCT SHIPPING
Since physical products are not currently being offered for sale through the DhairyaDa website, regular shipping and delivery services are presently not applicable.
No shipping charges, delivery timelines or physical-product dispatch commitments apply to the services and programmes currently offered through the website.
2. SERVICES AND PROGRAMMES
Therapy and counselling services, career-counselling services, DhairyaDa Institute for Psychological Studies ("DIPS") programmes and other service-based offerings do not involve physical shipping unless specifically stated otherwise.
Information regarding appointments, registrations, courses, programmes or access to relevant services will be communicated through the applicable online or offline service process.
3. DIGITAL OR ONLINE ACCESS
Where DhairyaDa provides digital resources, online sessions, online lectures, programme access or other electronically delivered material, access may be provided through the relevant platform, link, email, account or communication channel.
Such electronic delivery does not constitute physical shipping.
4. PREVIOUS PHYSICAL PRODUCT ORDERS
If a physical-product order was accepted by DhairyaDa before the Shop was paused or removed, any outstanding delivery, replacement, refund or other obligation relating to that order will be handled separately in accordance with the terms applicable to that transaction and applicable law.
The current suspension of physical-product sales does not remove any obligation that may already have arisen in relation to a previously accepted order.
5. FUTURE PHYSICAL PRODUCT SALES
If DhairyaDa resumes the sale of physical products in the future, this Shipping & Delivery Policy may be updated to include applicable information such as:
- Shipping locations
- Shipping charges
- Estimated dispatch timelines
- Estimated delivery timelines
- Delivery partners
- Tracking information
- Delayed or failed deliveries
- Damaged or lost shipments
The updated policy will apply to physical-product purchases made after such sales are resumed, subject to applicable law.
6. CHANGES TO THIS POLICY
DhairyaDa may update this Shipping & Delivery Policy if its products, services, delivery methods or operational practices change.
The latest revision date will be displayed at the beginning of this Policy.
7. CONTACT
For questions regarding delivery of a previously accepted physical-product order or any other delivery-related matter, please contact DhairyaDa through the contact details provided on www.dhairyada.com.